2020 won’t shift into reverse

According to the warranty history, it did have the update.

This morning they said it needed a new transmission.

Im kind of done and trying to get my money back.

noturbonoproblem said:

Shouldn't it still be in warranty? 10 year 100k warranty if bought new, 5 year 60k mile warranty if Certified used

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I believe the transmission is still covered by the warranty.

But since no dash lights came on when it first started to have problems last week (first, RPMs were fluctuating weirdly while driving, then loss of acceleration, finally it did not shift into reverse) and I’ve only had it for almost 4 months and put only 1000 miles on it, I’m trying to get my money back. I do not have confidence in the safety of the car.

noturbonoproblem said:

Just because a part that is known for failure on early cars failed, doesn't mean the rest of the car is crap. With a new transmission, which will be better than the early one that failed in your car, it will be good as new, and you likely won't run into any more issues for a long time.

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Thanks for the reassurance, because it looks like that may be my only option (I would lose a sickening amount of money with the only option I have of a dealer buyback)

we shall see! Now to see how long it will take them to replace the transmission and if they will give me a rental…