"creases" getting fix....

2570 Views 18 Replies 13 Participants Last post by FORTEKOUP2010, Apr 5, 2011

2fast

Discussion Starter · Mar 30, 2011

My dealer said (with KIA Representative's approval) that they will fix my koup's creases at no cost. I know that some (if not most) of you have this issue....do you let them fix it or just wait for a warm weather and hope it disappears and live with it for next cold and wintery weather?

What do you think??????

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sje0123

· #2 · Mar 30, 2011

If it's an expansion/contraction of the metal and goes away with varying temps then how exactly do they plan on fixing the issue? They'd have to first confirm what the actual cause of the crease is then find a solution.

HerAlterEgo

· #3 · Mar 30, 2011

Get it in writing.

BlueKoup

· #4 · Mar 30, 2011

Did they say what is causing the creases and how they would fix them?

I'd probably get them fixed so that there is a record showing you continue to be concerned about the problem rather than having reported it and then letting it go. Then, if the they come back, take it back a hundred times if you need to. This issue is not acceptable.

I reported my creases and they claimed ignorance and directed me to someone that wasn't available at the time. I am really disappointed.

I am also concerned about resale value. A self-denting car will be at a significant resale disadvantage.

I am skeptical that any sort of dent repair (if this is how they plan to fix it) would be a permanent solution and we might even go from creases to RIDGES!

Good luck. Keep us updated.

2fast

Discussion Starter · #5 · Mar 30, 2011

well, they didn't exactly tell me how they're going to fix it but Kia's body shop technician said it is fixable (I should have asked how they will fix it).

Right now it is still visible because of the cold weather in Jersey. So they can see what to fix.....

My concern is should I feel happy knowing that it would be fixed or should I worry because it may caused more "creases" down the road when they try to fix an "expansion/contraction" weather related issue.

BTW, my Koup is under Lemon Law suit already. The rattle noise from a sunroof is not fixed. I brought it in 3X already and technicians said that it needs to re-weld the metal somewhere up by the sunroof????.

nouse4aname

· #6 · Mar 30, 2011

sje0123 said:
They'd have to first confirm what the actual cause of the crease is then find a solution.

Wasn't that turned up in the other thread? Piece of insulation that stops right where the crease forms.

Rainyraven

· #7 · Mar 30, 2011

^^^
Yeah it was

question now is will a dealership remove said problem ?
I'm hopeful they do, and Honestly your worry is also my worry what if they fix it, and it gets worse?..

@2fast.. yes you should ask them what they plan on doing to (fix) said crease,
for your benefit and our benefit on the forums

sje0123

· #8 · Mar 30, 2011

nouse4aname said:
Wasn't that turned up in the other thread? Piece of insulation that stops right where the crease forms.

Well one person's speculation is not a confirmed fix. If they remove it they first need to make sure that's what's causing it or they may open theselves for more issues or it not being fixed at all.

2fast

Discussion Starter · #9 · Mar 30, 2011

Well I decided that I will go ahead and schedule this for a "repair". If this becomes worse (hope not) then it would be at their expense......the dealership knows about what is going to be done so they should know what they are doing......

Besides the KIA Representative saw it herself and she was the one who gave the approval for repair.......

I can add this to my pending complaint (Lemon Car Judgement) in the court....

ForteGT2

· #10 · Mar 30, 2011

It is not speculation that cold weather causes the creases...how are they going to fix something that changes with the temperature? I'd be very careful because they may think it gets fixed only to end up making it worse.

I'm glad someone at your dealership saw your problem and is attempting to make it right -- but they need to look at the underlying cause before they do anything.

There is a HARD insulation (I think it is a hardener/support and not an insulator) that is helping to cause the crease in the door, The shape of the crease is the shape of the end of the insulation:
http://www.forteforums.com/forums/f...oup-krease-kalamity-kulprit-known-crease.html

The "V" shaped crease on the top of the quarterpanel cannot be gotten to from behind. There is an inner metal skin that prevents you from getting to it. I would be concerned that any repairs would be negated the first cold snap you have.

Since I live in FL, and it stays mostly warm, when a cold front moves through and we get some cold temperatures the creases show right up again and then go away when the weather goes warm again. The door crease is very slow in disappearing.

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sje0123

· #11 · Mar 30, 2011

ForteSX2.4 said:
It is not speculation that cold weather causes the creases...

The speculation being the "insulation" or whatever you want to call it being the culprit. For all we know this was an issue with the vehicle in R&D stages and that "insulation" was put there to keep it from being worse than it is now by making the panel more rigid. If it were to be removed it may be catastrophic. It may be the shape of the metal, the alloy blend, the mounting points, or any other number of things causing the crease.

The truth is, one dealership won't be able to fix this. I'd be very concerned with my vehicle being the guinea pig on this because it may become worse with whatever they do. Truthfully, the best thing that could happen would be for KIA Corporate to recognize the issue, come to a solution and have a voluntary recall or TSB. Do I see this happening? Unfortunately, no. It's not a safety issue and most people (This Forum only holds a small number of Forte owners) will never notice the issue to complain about it. Sure a class action suit could be filed but then that's a VERY long drawn out process and you may not see a fix or compensation for the issue for years after the car is already gone from your possession.

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MFury

· #12 · Mar 30, 2011

It's what makes our cars unique. Kinda like a transformer, it changes shape with the weather. More than meets the eye!

sje0123

· #13 · Mar 30, 2011

MFury said:
It's what makes our cars unique. Kinda like a transformer, it changes shape with the weather. More than meets the eye!

Way to be positive.

UnsureStephen

· #14 · Mar 30, 2011

The weather has been warm for quite some time, and my crease is still very visible.
Next oil change, I'm going to tell them to do something about it.

HarvickChick

· #15 · Mar 31, 2011

Where did that person go that said they were offered a free year of Sirius or a maintenance package???

ForteGT2

· #16 · Mar 31, 2011

UnsureStephen said:
The weather has been warm for quite some time, and my crease is still very visible.
Next oil change, I'm going to tell them to do something about it.

Mine are once again completely gone...even the door. Not a hint of a problem! Temps are staying in the high 70s and low 80s.

LiveReckless010

· #17 · Apr 5, 2011

what theyll do is probably grind out the factory sound deadening, as that is whats causing the issue. youre lucky, my representative here has told me they will not fix the issue

elmerb

· #18 · Apr 5, 2011

They should have Recall on this issue if it's fixable cause I think it happens to every Koup on a cold weather.

Just drive your koup in the summer time coz the crease looks ugly during the winter time.

FORTEKOUP2010

· #19 · Apr 5, 2011

Creases will go away.

I once had the same problem, creases in the doors. I was sooooo mad expecially when the kia representative came to the dealership and said i had put them there and if i didnt, there is nothing they can do about it either way. After a while i realized the crease completely went away. Later to find another one under the back window on the side of my koup. Now i know, it comes and goes with the weather. I would recommend not getting it "fixed" because theres not much to my knowledge that they can do. Plus if you "fix" one, another one will deffinitely appear. Unfortunate that that happens in a new beautiful car, but for some satisfaction... It will go away with the weather change!!!

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