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Did anybody else get a survey from kia?

961 Views 3 Replies 4 Participants Last post by  shattered.stars
Maybe I should have took pictures.. sorry I forgot.
Few days ago I got a nice survey from kia, asked questions about every point on the car..
Each part left a space for your own concerns or problems if they were not listed.

It covered everthing, asking about problems in shifting points..
to problems with paint.
etc.. it was a great survey and I've owned serval new cars and never had a car company car to even ask tell now.

:D I'm very happy to see kia is making it a point to see how my feel about are cars!
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Come from JD Power. Standard survey, wants demographics and then asks questions about your decision and the vehicle's performance, the dealer experience, all the norms. Came with a dollar in the envelope with the survey. Tells you what they think your 30 minutes is worth. Hey, I could get 2 dollars an hour offering my opinion about stuff. I'm movin on up.
Got one also, there was a lot of fit and finish questions, and paint questions, i thought it was nice of them to follow up with the owner after about 3-4 months, mine have been great except for the paint going into the shop next week to fix the fish eyes in the driver side door !!
I got a survey but it only asked about my dealership interactions. Nothing about the car.
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