a door ding that comes and goes.
so get this. got an update:
I went to two dealers yesterday morning. the service manager at the first dealer said he hadn't heard of the crease before but was surprised when i showed him mine. but really got nowhere.
the second dealer i went to tried to give me the run around. i wont say which one, but the guy there told me its a door support that is contracting when the weather is colder and that its normal and all cars do this but most owners dont notice it because they dont pay attention to detail and the reason i found it is because i do pay attention...
i told him that ive owned 2 other cars and neither of them did this and my detail attention skills havent changed since i bought my mazda6 a while back. then i explained that i wasnt an idiot and was extremely familiar with science and and what happens when cold weather affects certain solids but what i was more interested in was how it would get fixed. also, i made it clear that i didnt appreciate him trying to give me the run around by telling me all cars have it and that instead of working on cars, he should be a politician because of his attempt to take me out for a ride around "bullshit blvd". keep in mind that not only were 2 other techs standing right there looking at my car but the general manager was there as well. ALSO, note that another member here has gone to this dealer before with the same problem on a couple of occasions, so im not the first at this dealer.
so my next step was to call kia corporate, which i did when i got home. to my disbelief, kia corporate has received 0 complaints regarding the body crease issue that is on probably all of the 2010 forte models. now this is weird because i know of one person who has called and brought the issue up just as i was doing, but, nevertheless, i was told that there is no record of a complaint being made. im apparently the first United States citizen to call. well she tells me she would call the dealership and see if she can gather information regarding my visits there and call me back the following day with what she gathered.
so i get a call today and both the dealers that i had mentioned denied anybody coming to their lot regarding the crease issue. so not only am i getting fed crap about the problem from a dealer, but now im being told that i wasnt ever at either of the dealers yesterday morning.
this ordeal keeps getting better and better. so now, i have to go back to the dealer, make an appointment with the service dept to check my car early in the morning and get this done all over again and then i have to get names of those i talk to and then call back with that info so she can help me.... now at this point in the conversation, im thinking to myself, that im doing more work than customer service is doing for their customer.
needless to say, this is not turning out how i had planned. i didnt plan for it to go 100% smooth but my god, i didnt expect to be dealing with morons.