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Mine gave me a FOB and a key that didn't work with my vehicle... I have since complained (but, have yet to fix it)... They stated that they were sorry, and that they had to program the FOB and they don't ever charge to program.

I would figure if they didn't charge it would have to be super easy like in and out 5 minutes later... If that was the case then shouldn't we be able to do the same...
 
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