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Don't have any experience with the system in the 2011, but I do have a droid. I think there is a driving mode for the phone, perhaps that's what you need to put it in? With the 2010 you just need to sync them and you're good to go. The apps you're trying to use may not be compatible with the bluetooth system. Try uninstalling them and seeing if you have problems making a call. As far as the mic not picking up, I believe when you have it hooked up to bluetooth, the mic on the phone doesn't pick up anything until you disconnect it from the bluetooth.
 
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