JUst a heads up to everyone out there, DDM is backed up on everything. They will send you the back up email a couple of days after your order, and customer service is unreachable. Current waiting time for the delivery of the kits is 2-4 weeks.
Ddm is full of s#*% when you talk to them one day they have your kit then a couple of hours later they never had it I have gone to the hunting beach office four times and I call every time to make sure and they say to come down to pick up and when I get there they say they never had it I am so ready to cancel me order from them. that's just my experience maybe you guys have better ones.
Lol I just saw that. You should have it tomorrow. I sprayed the whole thing down with wd40 so if it smells funny you know why! lol I would use your original nuts. I left mine on, but they're hurting lol
I ordered 3 Kits Feb 8th and got it all in 2 weeks later. Everytime I called I spoke with someone in customer service with no issues. Maybe you are just calling the wrong number or are failing to realize the time zone difference.
I don't mean to thread jack here but... Has anyone else in Canada ordered from diodedynamics? Both times I did it took over a month for the product to arrive... Not a big deal cause I got everything and it was undamaged and it's great stuff they have, but after a month and nothing, you kinda get a little antsy.
They are really confused in the head...
I CALLED and they said they have them in stock. 2 Min later I go to the site and order... wait a week nothing so I call and they said they have been out of stock so they still havent shipped any out.... (I WAS MAD)...
But 1 week after that I ended up getting them..
.... kinda shitty customer support but I ended up getting them in 2 weeks...
I ordered from ddm.. got my order in about 2 weeks..
I have to say the customer service has seem to fall off the map
if you have a issue and try to get ahold of them its really hit or miss
placed my order... got the backorder email. got the upgrade to our better product email... next day got the we shipped it email. 3 weeks later I have them and they are sitting in my garrage where they will sit for another month until i get to them.
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Related Threads
?
?
?
?
?
Kia Forte Forum
358.8K posts
35.2K members
Since 2009
Forte Forums are where you can talk about the latest Kia sedans including the Kia Forte5 and Kia Forte Koup.